Frequently Asked Questions
Safety & Security
Yes. Our programs operate in well-established educational environments with comprehensive safety protocols. All partner schools are located in safe urban areas, and students are supervised by vetted bilingual staff at all times. We maintain detailed emergency procedures and partnerships with international-standard medical facilities.
Every partner school undergoes a rigorous multi-step evaluation including facility inspections, staff background checks, curriculum review, safety protocol assessment, and reference checks from previous international programs. Schools must meet our standards before any students are placed.
All students are covered by comprehensive international medical insurance. We have partnerships with hospitals that provide English-speaking medical staff. Our 24/7 emergency hotline connects to bilingual coordinators who can assist with any medical situation immediately.
Program Details
Not for most programs. Our Youth Summer Camps and Short-Term Cultural Experiences welcome complete beginners. Teen Immersion Programs accept all levels and place students accordingly. Adult programs may require intermediate proficiency for advanced tracks.
A typical day includes morning language classes (3-4 hours), a supervised lunch, afternoon cultural activities or workshops, and structured evening activities. Weekends often feature cultural excursions to historical sites, museums, or local events.
We welcome parent visits with advance notice. We can help arrange accommodations and suggest family-friendly activities. However, to maintain program structure, visits are typically scheduled during weekends or designated visiting periods.
Costs & Payments
Tuition covers language instruction, cultural activities, accommodations, meals, local transportation, excursion fees, insurance, and 24/7 staff support. International airfare, visa fees, and personal spending money are not included.
We offer full refunds minus a processing fee for cancellations made 60+ days before program start. Cancellations 30-59 days before receive a 50% refund. Within 30 days, refunds are evaluated case by case. Cancellations due to force majeure receive full credit for future programs.
Eligibility & Requirements
Students need a valid passport (with 6+ months validity), completed application form, medical clearance form, emergency contact information, and signed parental consent forms. We provide guidance on obtaining a student visa for China.
There are no academic prerequisites for most programs. Students should be in good academic standing and have a genuine interest in learning Chinese language and culture. Some advanced programs may require placement testing.
Travel & Logistics
Yes, we provide airport pickup and drop-off for all students at the designated program city airport. Staff members meet students at arrivals and accompany them to their accommodations.
We provide a detailed packing list after enrollment. Generally, students should bring comfortable clothing suitable for the season, a laptop or tablet for language practice, any required medications, and personal items. We recommend packing light as students often acquire items locally.
Still have questions?
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